Personalised items are non-refundable, unless they are faulty or not as ordered. If so, please accept our apologies and send an email using [...]

Personalisation of our products means you'll probably be better using the online editor yourself, but if you are struggling to use the editor [...]

Absolutely - you can send items to multiple addresses and include different gift messages to each location if you wish to. We will [...]

Yes of course. At the checkout you will find the option to add gift messages - you can even add different gift messages [...]

All personalisation is completed here in our London studio, so as long as your item is in stock it can be completed within [...]